Contact us: technologiesrehman@gmail.com
We aim to reply within two business days. Telling us your device model, your iOS or Android version, and your city helps us reproduce the problem quickly.
Common questions
My prayer times look wrong
Prayer times depend on your location and on the calculation method your community follows. Open Settings → Calculation and choose the method used by your local mosque — different methods can shift Fajr and Isha by 20 minutes or more. Check Settings → Tradition for the school of thought that determines the Asr time.
The Qibla compass points the wrong way
Phone compasses are affected by magnets, metal cases, car mounts, speakers and nearby electronics. Hold the device flat and away from those, then open Qibla → Calibrate / Fine-tune and follow the figure-eight motion. If it is still off, use the nudge buttons at the top of that screen to correct the needle by a fixed number of degrees. The correction is saved on your device.
I am not getting the adhan or prayer notifications
Check that notifications are allowed for Salah in your device settings, that the prayer you expect is switched on in Settings → Notifications, and that your device is not in a Focus or Do Not Disturb mode that silences alerts. On iOS, notifications are scheduled about a week ahead, so opening the app occasionally keeps the schedule topped up.
How do I restore a subscription on a new device?
Sign in with the same Apple Account or Google account used for the original purchase, then tap Restore Purchases on the subscription screen or in Settings → Subscription. There is no account to sign into in Salah itself.
How do I cancel my subscription?
Subscriptions are managed by the store, not by us. On iOS go to Settings → [your name] → Subscriptions. On Android use the Play Store subscriptions page. Deleting the app does not cancel a subscription, and we cannot cancel or refund on your behalf.
How do I delete my data?
Everything the app stores lives on your device. See Delete your data for step-by-step instructions, and the iOS privacy policy or Android privacy policy for what is kept and for how long.
Reporting an incorrect prayer time or Hijri date
Islamic dates and prayer times vary legitimately between authorities and moon-sighting rulings. If a date looks wrong for your community, use Settings → Time & Calendar to apply an offset. If you believe there is a genuine calculation error, email us with your city, the date, and the value you expected.
Accessibility
If any part of the app is difficult to use with VoiceOver, larger text, or reduced motion, please tell us at technologiesrehman@gmail.com. We treat accessibility reports as bugs.